Even the best of equipment sometimes fails and in the Business Environment it is often at the most inconvenient time.

Proteus uses secure remote desktop technology to provide remote assistance, monitor and diagnose issues. With remote monitoring, often we can resolve an issue before you are even aware of it. Should you have a failure this technology allows us to make informed decisions and take appropriate steps to resolve an issue as quickly as possible.

Many issues can be resolved remotely, should your issue require an on-site visit or physical equipment repair, Proteus will deploy a qualified engineer to site as quickly as possible.

For hardware failures that need repair, items can be assessed in our workshop and if viable restored to full working order promptly. Proteus has several years’ experience fixing a variety of devices from a variety of manufacturers. Not limited to, but including Desktop PC’s, Apple iMac’s, Laptops, Tablets, Phones, Printers and many other specialist devices.